Privacy Policy

This Privacy Policy describes how www.azurejewels.online (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information”.

Device information

  • Examples collected: browser version, IP address, time zone, cookie information, products viewed, search terms, and site interactions.
  • Purpose of collection: to load the Site accurately for you and to perform analytics to improve our Site.
  • Source: automatically collected through cookies, log files, web beacons, tags, pixels, Google Analytics, Facebook Pixel, TikTok Pixel.
  • Disclosure: shared with Shopify and advertising/analytics partners.

Order information

  • Examples collected: name, billing address, shipping address, payment information (credit cards, PayPal, Shop Pay, Apple Pay), email address, phone number.
  • Purpose of collection: to process orders, payments, arrange shipping, issue confirmations/invoices, communicate with you, screen for fraud, and send marketing when permitted.
  • Source: collected directly from you.
  • Disclosure: shared with Shopify, payment gateways (PayPal, Shop Pay, Apple Pay, credit card processors), and our private suppliers for fulfillment and shipping.

Customer support information

  • Examples collected: name, email, order number, communication content.
  • Purpose: to provide customer service.
  • Source: collected from you.
  • Disclosure: stored in our email system (Support@azurejewels.online).

Minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at Support@azurejewels.online to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide services:

  • Shopify (store platform) – Shopify Privacy.
  • Payment providers: PayPal, Shop Pay, Apple Pay, Visa, Mastercard, Amex, Discover.
  • Shipping/fulfillment: private suppliers we work with to deliver orders.
  • Advertising/analytics: Google Analytics, Facebook/Meta Ads, TikTok Ads.
  • Legal compliance: if required by law, subpoena, or to protect our rights.

Behavioural Advertising

We use your information for personalized advertising and marketing. Examples:

You can also opt out via the Digital Advertising Alliance opt-out portal.

Using Personal Information

We use your Personal Information to:

  • Offer products for sale
  • Process payments
  • Fulfill orders and shipping
  • Provide invoices/order confirmations
  • Offer customer support
  • Send marketing and promotions (when allowed)

Currency & Transactions

Prices are displayed in USD ($) as the base currency. For convenience, prices may be shown in your local currency depending on your location. All final transactions are processed in USD ($).

Lawful basis (GDPR – for EU customers)

We process personal data under:

  • Your consent
  • Contract performance (fulfilling orders)
  • Compliance with legal obligations
  • Legitimate interests (fraud prevention, marketing, site improvement)

Retention

We retain your Personal Information unless you request deletion. Order records are kept for tax/legal purposes.

Automated decision-making

We do not use fully automated decision-making with legal or significant effects. Shopify may use temporary deny lists to prevent fraud (e.g., repeated failed transactions).

Selling Personal Information (CCPA – California)

We do not sell your personal information.

Your Rights

Cookies

We use cookies to enhance your experience (session, functional, analytics, advertising). Most persist 30 minutes–2 years. You can manage cookies in your browser settings. Learn more at www.allaboutcookies.org.

Do Not Track

We do not alter practices when detecting “Do Not Track” signals, as no consistent standard exists.

Changes

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.

Contact

For more information, questions, or complaints, contact us:

📧 Email: Support@azurejewels.online

🌐 Website: www.azurejewels.online

Last updated: 2025-08-23